Category Passengers

Happy New Year

1 January, 2017 · by · in Cabin Crew, Leadership, Management, News, Passengers, Personal, Teamwork · 8 Comments

My last day of 2016 ended with a twenty four hour long tour of duty flying from Melbourne to Dubai International Airport on board my favorite Airbus A380 named “Nancy-Bird Walton“. Dubai International Airport became choked when visibility at three of the five available airports reduced to just 100 metres.  Scores of aircraft arriving from […]

“Resilience at the edge of chaos” (My interview with Mark Bouris)

10 July, 2015 · by · in A380, Back Stories, Cabin Crew, Leadership, Management, Neuroscience, News, Passengers, Personal, Phoenix, Psychological, Teamwork, Training · Leave a comment

I enjoyed being interviewed by Mark Bouris this week about “Resilience at the edge of chaos”.   We discussed issues ranging from the neuroscience of leadership to survive ‘Black Swan events’, to future technologies  and how robots will impact business and employment.  markbouris.com.au/episode-14-mark-bouris-podcast Mark’s Podcasts Mark’s fascinating podcasts are downloaded by about 275,000 listeners every […]

Why I am a Pilot

21 December, 2014 · by · in A380, Motivation, Passengers, Personal, Psychological · 15 Comments

Why am I a pilot? It’s to give each passenger the safest and best experience possible on my aircraft – it’s to “Make Their Day” It’s not for the seven licence recertification tests that I must pass each year to continue in my profession. It’s not for the time and energy it takes to become […]

Motivating our Youngest Generation (ver 27, Feb 2018)

19 November, 2014 · by · in Back Stories, Careers, Giving Back, Motivation, Passengers, Personal, Psychological, QF32 Story · 11 Comments

Motivation Great things happen when Motivation meets Capacity At QF32 page 23, I detailed how my father, rather than push me into any profession,  made opportunities available to me and nurtured my interests.  The results were profound.  After deciding as a 14 year old to join the RAAF, my marks improved from a (conceded) pass […]

The Empirical Skeptic and Hacker

21 March, 2014 · by · in A380, Airbus, ATSB, Back Stories, Big Jets Book, Cabin Crew, Leadership, Management, Passengers, QF32 Story, Rolls-Royce, Teamwork, Technical, Technical Crew, Training · 8 Comments

Version 10 – July 2016 Viewers of  Air Crash Investigators program have asked me many questions including: Why didn’t we evacuate the A380 immediately after stopping on the runway in Singapore? What are my views about the Malaysian MH370 incident? My answers centre around how I gather, judge, store and use data. Empirical Skeptic I am […]

Air Crash Investigation S13E10 – Qantas 32: Titanic In The Sky

7 March, 2014 · by · in A380, Back Stories, Passengers, Reviews, Teamwork, Technical · 22 Comments

There has been a lot of recent interest in the production entitled “Air Crash Investigation S13E10 – Qantas 32: Titanic In The Sky”.     This program has been broadcast on the National Geographic channel.  Closing Statement At the time of my interview, our story was planned to be the final episode (ever) in the Air […]

Torches

12 January, 2014 · by · in Airbus, Back Stories, Leadership, Motivation, Passengers, Personal, Qantas History · 15 Comments

Flying IS the sport of kings.   Guiding 500 passengers and manipulating $400m worth of the highest technology through congested airspace to the other side of the planet is a privilege that few experience. I’ve just returned from a great flight over the weekend from Sydney to Los Angeles.   I took the photo above […]

Fear of Flying – Part 3 of 3 (The Cure – Annabelle Brayley)

23 May, 2013 · by · in Back Stories, News, Passengers, Personal, Psychological, Qantas, Qantas History · Leave a comment

Fear of Flying – Part 3 of 3 (The Cure – Annabelle Brayley) by Annabelle Brayley When I was growing up, I’d had occasions to fly in the old DC8 and Fokker Friendship as well as several smaller planes so it was a complete shock to me, to discover in 1987 that I hated flying in […]

Fear of Flying – Part 1 of 3 (Dread)

22 May, 2013 · by · in Back Stories, Passengers, Personal, Psychological · 2 Comments

Fear of Flying – Part 1 of 3 (Dread)  – Version 5 – July 2017 About 25% of the travelling public have a fear of flying.   One quarter of this group are so afraid of flying that they completely avoid air travel, and their condition qualifies as a phobia.  (National Institute of Mental Health) […]

Back Story QF32 – Passenger Story – Johanna Friis

11 March, 2013 · by · in Back Stories, Passengers, QF32 Story · 1 Comment

Being on board the A380 that day was an amazing experience in so many ways. I have always been fascinated with aircraft and I was excited to see what the biggest jet on the planet was like. Once we had taken off for the first leg of the flight from London to Sydney, I realised […]

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