Richard de Crespigny is a multi award–winning author, internationally-acclaimed speaker, coach and Qantas A380 pilot. He has addressed many of the world’s largest companies and organisations in Australia, Asia, USA and Europe
Richard presents at conferences, analysing:
- Human Factors,
- Corporate Culture,
- Technology and
with implications for Resilience including:
- Crisis Management and
Please contact The Fordham Company for more information.
In the USA please contact:
Reviews – Richard de Crespigny
Ann Pickard, Country Chair, Shell Australia
Craig Dunn, Chief Executive Officer, AMP
captures the sentiment:
Ivor Kay, Regional Sales Manager, AMP Financial Services
Vaughn Madeley, General Manager, ANZ & South Pacific
On the 5th and 7th of December 2012 Richard de Crespigny presented to over 150 C level executives (CIO’s, CTO’s CSIO’s) in Sydney and Melbourne venues over lunch. Through out the hour+ that Richard presented you could not hear a pin drop, the clang of cutlery or see people playing with their mobile devices.
So to say they where engrossed and intrigued was an understatement. Richard is a brilliant presenter that captured the minds and gravity of the QF32 event but also relayed business meaning.
In terms of Leadership, Management skills in crisis and depth under amazing pressure. I have no hesitation in recommending Richard to many and varied audiences, not just business or IT.
In Melbourne after the presentation we had a queue of over 30 people wanting their copy of QF32 signed and had to cut people short to get Richard to his scheduled flight.
Finally, The Story for QF32 reminds us all. To take time out to Smell The Roses.
Mick Keelty AO – Former Commissioner of the Australian Federal Police (AFP)
Captain de Crespigny’s presentation is compelling. It will open your mind to new concepts in crisis management such as inverting the logic and challenging conventions. It reinforces the principles of leadership, executive management, accountability & teamwork.
I recommend the presentation and the book to anyone who is, or who aspires to be, a leader. Captain de Crespigny and his team not only saved nearly 500 lives but by sharing his experiences Captain de Crespigny enables others to learn from this extraordinary event.
See also: It’s time to be a Pirate
Ian Rakhit, Head of Broker Sales, Bankwest, Australia
The story is of course inspiring and relates to many attributes of great leadership – teamwork, decision making, calmness, authority and doing the basics day in day out as a unit to build proficiency.
It has been 6 weeks since Richard spoke to us and I continue to receive the most positive feedback from the colleagues privileged to hear his story.
Community Bank (National Conference)
… the results from the four questions were:
- 100% of the 75 attendees who responded to the session feedback questions indicated that the session was a good use of their time.
- 100% of the 75 attendees who responded to the session feedback questions also indicated that the delivery by Richard was excellent.
- 91% of respondents completing the overall Delegate Survey indicated that Richard’s key note address was one of the most valuable presentations or sessions of the conference.
- No respondent indicated that the session was one of the least valuable.
- “Keynote speaker was best ever”
- “Good guest speaker to engage with audience”
- “…keynote speaker was the best we have had and I have been to many conferences.”
- “Richard De Crespigny was a highlight for me.”
Vipin Kalra, VISA Country Manager, Australia
Last month we hosted our clients and some of the country’s largest merchants in the Barossa Valley for the 2013 Visa Client Forum.
The highlight of the forum was the key note address from Captain Richard de Crespigny…
Of all his insights, it was Captain de Crespigny’s resilience checklist that really struck a chord with the audience. You need knowledge, training, experience, teamwork and leadership in times of crisis, and you shouldn’t be “gun shy”.
Other feedback from VISA clients (Singapore, 2014):
- Beyond excellent!
- AMAZING! Thank you Visa for thinking out of the box and bringing on such an awesome speaker. Richard was brilliant in drawing parallels between his experience and our professional challenges in risk management. Well done!!
Grae Meyer-Gleaves, AISA National Conference Director – 2013
Richard is one of the highest quality and most genuine presenters I have seen in my lifetime.
I have seen former Presidents of the United States, sports stars and celebrities speak at events. But nothing has ever resonated with me like the story he can tell about what should have been another routine flight out of Singapore. The book is fantastic, but the real life person is just amazing!
I was fortunate enough to see Richard present at a luncheon event with approximately 50 guests and I knew straight away that we should have him present at the Australian Information Security Association (AISA) National Conference 2013. Richard is a truly passionate individual with so much experience in both the aviation industry and life. He is able to tell the unique story about his life leading up to the QF32 event and takes the audience on a journey leading right into the depths of the cockpit on that day. He provides exceptional explanations with the upmost fidelity into everything that took place with the aircraft and remarkable crew who saved hundreds of lives that day. At times, my heart was beating faster whilst I was immersed in his presentation. I felt like I was on the flight deck as the event unfolded!
People from any industry and profession can learn much from Richard and practically apply the teachings each and every day at work and outside too. The feedback from the audience about Richard’s presentation was outstanding and you could see that everyone was deeply engaged and focused. He also spent time mingling with our members and generously answering their questions.
Richard with the flight crew on QF32 that day are true heroes and seeing him present in person should be on every person’s checklist. I can’t wait to see him present again.
Emma Boling, World Presidents’ Organisation
Richard de Crespigny was the key note speaker for a function recently held for the World Presidents’ Organisation, Melbourne Chapter.
His presentation enthralled and completely captivated our audience. It felt as if we were in the cockpit watching him manage and overcome such a desperate situation.
Richard engaged with our members before, during and after the event and we couldn’t have asked for more from a speaker. He was extremely professional and thorough, ensuring he understood both the audience and venue in advance and arriving well before the guests to test sound, lighting, AV etc. to guarantee a seamless presentation.
Thank you for sharing your fascinating story; I think we all feel privileged to have heard first hand of your skills, level headed approach, bravery and personal concern for each and every passenger.
Peter Bradfield, Aerospace Media Dinner
I highly recommend Richard de Crespigny.
Richard de Crespigny was the speaker at the Aerospace Media Awards on 16th June, 2013, at the Aero Club de France in Paris.
The audience was made up of guests from the aviation industry and aviation publishing, an audience that has seen and heard it all when it comes to aviation. Until, that is, they saw Richard’s presentation.
Guests listened in attentive silence to Richard’s compelling presentation. A presentation that held them spellbound as they pondered the incredible achievements of Richard and his crew on flight QF32.
As the presentation came to a close the audience spontaneously rose to their feet for a standing ovation that lasted several minutes.
Subsequently many guests advised me that Richard’s presentation was one they will remember for a long time. Richard was a major factor in making the Aerospace Media Dinner so successful.
Matthias Fuchs, Chief Procurement Officer, Boral Limited
Richard’s presentation was simply outstanding. It was a true pleasure to see the inspiration he created for our Executive team.
The feedback from the CEO and the entire Executive Committee was unanimously extremely positive. It lifted the team, it entertained, it was thought provoking, it covered all the areas that are critical to us ( safety, leadership, values, etc).
Most importantly, I can hand on heart state , that this was the single most effective way to send an excellent reminder to our team of the reasons why we are so lucky to fly with Qantas. The value add aspect could not have been more obvious.
Richard’s passion and enthusiasm for his care of passengers, the company’s brand and for telling this amazing story was unbelievable. I have not been to one of these meetings where the spirit and energy levels of the team was higher.
Financial Planning Association, Perth, November 2016
Only one word to describe Qantas pilot of QF32 Richard de Crespigny – WOW #fpacongress @PRP_MEveringham
William Voss at ICAO, Montreal
I had a remarkable evening yesterday with friend and colleague Richard de Crespigny. The story of how the crew saved that aircraft is on par with the story of Apollo 13. He told that story and shared those lessons last night in the ICAO Assembly Hall to an audience of nearly 400 leading international aviation officials.
After doing a brilliant job explaining to everyone what could be learned from this disaster, he went on to explain what another dear friend Paolo Pettinaroli taught him about how saving the lives of 469 people, also changes forever the lives of the thousands of people who are linked to them. It was something that needed to be heard.
The presentation ended in an emotional standing ovation. (via Facebook, 26 January 2016)
Sandy Osborne, Operations Manager, Jetset Travelworld Network
Tiffany Stones, Impact Events
SWIFT Association invited the Captain to be the keynote speaker Fall 2012 and are we ever glad we did!
Richard was responsive to all our logistical requests in a timely and professional manner.
Cristina Libro, Conference Director, Lawtech Summit (September 2016)
His decisions were driven by agility, experience, knowledge, training and teamwork. His courage under fire (the Black Swan moment) and exceptional leadership will be something that I will continually strive to match here on the ground. He focussed on what was at his fingertips, what he could utilise to get the outcome that he wanted.
There is so much in his presentation that will stay with me forever. But, as IT Leaders of the Future – we must draw as many analogies as possible from his sage words. Assess what we have that works and know always where we need to go and what outcomes we are committed to.
David Padman – GM – Travelscene Corporation
Richard’s presentation was simply awe inspiring and one of the best talks I have heard at any conference anywhere, and I have been to a few!
As you saw by the standing ovation Richard received, I was not on my own in thinking this.
The real strength of Qantas Airways is its people and Richard only cemented this view for me and our Corporate Members. To be able to hear firsthand the QF32 story from Richard not only sent some incredible messages about Qantas the brand to our important Corporate Members.
It highlighted a great story of human triumph and added a real depth to our Symposium theme, Beyond Success.